All products are subject to availability. You will receive an email confirmation at the time that you place your order. Upon your order being approved and processed for shipment, you will receive a second email containing your tracking number along with confirmation that your order has been sent.
While we make every effort to only display items that are currently in stock, there may be instances where we run out of stock in an item. In these instances your item will be canceled and you will be notified by a member of our customer service team.
Orders placed on a weekday before 2pm (EST) will generally begin processing that day. Orders placed after 2pm (EST) will generally begin processing the next business day. All orders have a processing time of one to two business days if the merchandise is in stock. For orders placed on weekends or holidays, orders will generally begin processing on the next business day.
Modifying Your Order
Please send change requests to email@example.com. We will make every attempt to accommodate your request, however please note that changes can only be made before your order is processed. Once we have started the shipment process, no changes can be made. Please include your name and order number with any requests.
We accept payment with Visa, Mastercard, American Express and Discover. When you place an order, the transaction will be charged to your credit card only after we have verified your card details, received credit authorization, confirmed stock availability, and your order is ready to be shipped.
All prices displayed on our website are quoted in U.S. dollars. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will consider the order canceled.
Prices displayed on the website are exclusive of taxes. If you are shopping within the USA, sales tax will only be charged on orders shipped within the state of California. Taxes are calculated at the time of checkout by zip code.
Shipping Rates and Services
LD Tuttle is pleased to offer free ground shipping within the USA. LD Tuttle uses FEDEX exclusively for all domestic orders. LD Tuttle offers FEDEX Gound, 2nd Day and Overnight delivery for all orders shipped within the United Sates. All orders are shipped from Los Angeles, CA. Shipping costs for services other than FEDEX Ground are determined by package weight and shipping destination. To view shipping options and rates for a particular address, please add desired items to your shopping bag and begin the checkout process.
We do not offer Saturday delivery. We do not provide delivery to freight forwarding companies without proof of identification. Unfortunately, our carriers are unable to deliver to APO/FPO addresses or P.O. boxes at this time.
Upon shipment, FEDEX Ground can take anywhere from 1 – 7 business days, depending on your proximity to Los Angeles, CA. For time sensitive, guaranteed date delivery, please choose 2nd Day or Overnight service. Upon shipment, FEDEX 2nd Day air packages will arrive by the end of the second business day and FEDEX Overnight air packages will arrive by the end of the next business day. Please contact firstname.lastname@example.org with questions or special requests.
LD Tuttle insures each purchase from the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for purchased goods passes on to you. If you have specified a recipient other than yourself for delivery purposes, then you accept that evidence of a signature by them, or at that delivery address is evidence of delivery by LD Tuttle transfer of responsibility in the same way.
We ship to select countries throughout the world. International orders ship via USPS Priority Mail and include tracking and insurance. Please allow 1-2 weeks for delivery due to possible customs delays.
For items shipped outside of the United States, you accept that your order may be subject to import duties and taxes, which are levied once a shipment reaches your country, and you will be responsible for paying all additional charges for customs clearance. You should contact your local customs office for further information. Additionally, when ordering from ldtuttle.com, you expressly acknowledge that you are the importer and agree to comply with all laws and regulations of your country. You authorize us to designate a carrier to act as your agent with all relevant customs or tax authorities in your country; to clear your merchandise and advance (on your behalf) any duties and taxes owed by you related to your purchase from us. You also accept that your order may incur delays of up to 6 weeks due to customs clearance and/or carrier delays.
Although your privacy is important to us, please be advised that international shipments may be opened and inspected by customs authorities.
We may provide certain product information, such as a description to our international carriers, and ⁄ or customs authorities to facilitate customs clearance and compliance with local laws.